1. Background
All hotels and other hospitality units must take suitable measures to restrict any further transmission of COVID-19 while providing accommodation and other tourist services. The SOP aims to minimize all possible physical contacts between Staff and Guests and maintain social distancing and other preventive and safety measures against COVID-19.
2. Scope
This document outlines various generic precautionary measures to be adopted in addition to specific measures to be ensured in hotels and other hospitality units(henceforth, ‘hotels’)to prevent spread of COVID-19. Hotels in containment zones shall remain closed. Only those outside containment zones will be allowed to open up.
3. Generic preventive measures
(A) Persons above 65 years of age, persons with comorbidities, pregnant women andchildren below the age of 10 years are advised to stay at home, except for essential and health purposes. Hotel management to advise accordingly.
(B) The generic measures include simple public health measures that are to be followed to reduce the risk of COVID-19. These measures need to be observed by all (staff and guests) in these places at all times.
These include:
i. Physical distancing of at least 6 feet to be followed as far as feasible.
ii. Use of face covers/masks to be made mandatory.
iii. Practice frequent hand washing with soap (for at least 40-60 seconds) even when hands are not visibly dirty. Use of alcohol-based hand sanitizers (for at least 20 seconds) can be made wherever feasible.
iv. Respiratory etiquette to be strictly followed. This involves strict practice of covering one’s mouth and nose while coughing/sneezing with a tissue/handkerchief/flexed elbow and disposing off used tissues properly.
v. Self-monitoring of health by all and reporting any illness at the earliest to state and district helpline.
vi. Spitting shall be strictly prohibited.
vii. Installation and use of Aarogya Setu app shall be advised to all.
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